Company Overview:
HEQA leads the charge in quantum encryption technology, redefining cybersecurity standards for data communication. We leverage quantum physics, advanced encryption protocols, field-programmable gate array (FPGA) technology, high-speed electronics, and the latest in fiber-optic communication to deliver unparalleled encryption solutions for Quantum Key Distribution (QKD).
Role Overview:
We are seeking a highly skilled and innovative Field Application / Sales Engineer to join our team. This person holding this role will be responsible for all the technical / technological aspects related to selling and managing customers and partners.
This role’s responsibility is critical in our sales and ongoing support processes. It will be incumbent on the person to create and then maintain deep trust within potential and existing customers and partners in HEQA in delivering on our unique product value proposition.
The person in this role will play a key role in the full pre and post sales process, and will work closely with multiple teams in our organization: product, marketing, R&D, sales, operations to drive our business forward.
Key Responsibilities:
- Full participation in the full pre- and post-sales processes with customers and partners.
- Preparing and giving customer/partner pitches, demos, etc
- Developing technical sales collateral
- Providing training to partners and customers
- Develop and execute PoCs: Design, develop, and execute Proof of Concept projects on site at customer / partner locations
- Acting as the 2nd / 3rd tier for support
- Market feedback: Work closely with the rest of the key stakeholders to facilitate the flow of critical customer feedback to our product, R&D and GTM teams
- Documentation: Prepare comprehensive technical documentation, including design specifications, implementation plans, and user guides.
Essential Qualifications & Experience:
- Professional Background: 5+ years of experience in an FAE, SE, system integration or related role. Preferably in the telecommunication and/or cybersecurity space.
- Education: Bachelor’s degree in Computer Science, Electrical Engineering, Physics or a related field (or equivalent experience)
- Strong interpersonal relationship and communication skills. Proven experience in customer facing technical roles is a key plus.
- Strong understanding of networking, security, and API development.
- Experience with optical technology.
- Excellent problem-solving skills with the ability to think creatively and innovate.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to both work independently as well as flourish in a team environment, managing multiple priorities and projects concurrently.
- Customer focus: an innate drive to represent the customer within the organization and to deliver on business objectives and KPIs
- High level or fluent English is a must.
Additional information
This role requires a significant travel commitment of up to 50% of the time.
How to Apply
Interested candidates should submit their resume, cover letter, and any relevant portfolio or project work to: [email protected]